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FAQ

CUSTOMER SERVICE: The fastest and easiest way to contact us is by email @ shopivybay@gmail.com. Please allow 24-48 hours for your email to be responded to. 

 

RETURN POLICY: Returns are accepted within 14 days of delivery date for store credit only. Item must be in original condition, not worn, washed, with all tags attached. Customer is responsible for return shipping fees. Clearance, bodysuits, swim, lingerie, WHITE ITEMS, and accessories are FINAL SALE, no exceptions.

 

MORE RETURNS & EXCHANGES INFORMATION

 

WHEN WILL _____ BE RESTOCKED?: Unfortunately we cannot guarantee a restock date for any items.